Jane Chima

  Wellllllllll............................................ It has been a while and I have been up to a lot... of good(I promise). It feels like I have lived 20 months in 2023. I have been in several parts of Lagos and have assumed many roles. If you are on my Whatsapp contact list, you do not have the full gist of what I have been up to, I assure you. It is the International Day of The Girl Child so I am willing to share that in April 2023, I was appointed the Public Relations Officer of Prison Fellowship Nigeria (Lagos State Chapter) . This role means a lot to me, considering that I did not vie for it. I should stop typing and share some memories I have made this year...... View this post on Instagram A post shared by Jane Chima (@_janechima) I published another #MarryMeSeries because one of my avid young readers wanted more. I keep promising to publish the book but there has not been a good time 🏃🏃 for publishing. It could also be that ......, make I no ta...

  The not so huge secret is out! I have been sharing some business tips on this blog but I am more passionate about Customer Service and I am very vocal about this not because of my years of experience working as a Customer Service Executive but because Nigerian vendors like to test our patience and I have experienced too much of it to ignore. I have also been hosting talks on a Whatsapp group for a while now where I share some tips and my Customer Service experience, answer questions business owners have and how to resolve customer complaints satisfactorily. I am excited to share publicly that I will be hosting another Customer Service Talk on March 6, 2022 by 8pm. Attendance is free and virtual(Google Meet) but you have to register. See link below: https://forms.gle/Jp9cTX6fTLNUzpnf6 See you there!

  Yes, you need to promote your business. I learned big words from Kdrama this week;  a more important thing than philosophy in business is effectiveness.  The primary purpose of being in Business is to make money. In this age, you do not need a shop to make money. Don't wait for money to get a shop/stall or business place. Start building your clientele. If your business is on social media , all you need to increase visibility, sales and therefore revenue are; Take advantage of Instagram And Facebook Business ads.   They’ve proven effective for small businesses I know. So go big on Mark Zuckerberg’s marketplace. The platforms have features that give the option of posting your adverts on both platforms and Whatsapp Business. Picture from Getresponse Keep being active on all platforms. Post and post new, existing and old stuff at least three times a day.  Some vendors go as far as posting random or old funny clips, thereby keeping their followers and potential cli...

Feedbacks like the above aren't good for business growth as they discourage other "intending" Customers. You should not keep Customers waiting whether you own a kiosk or a conglomerate.  We have terrible and incompetent policymakers in Nigeria whose policies crumble businesses, but business owners should play their part and ensure they keep their businesses afloat by keeping loyal Customers satisfied.  When you satisfy your clients, they would not leave. They will bring more clients to you saving you the cost budgeted for Advertisement and Promotion. One of the parts you need to play well is to hire willing and loyal staff. I didn't believe tales of few good or employable people until I started helping employers to hire people. The labour market is not encouraging, yes, but you should keep searching. You can use job sites well, give them your requirements and pay the applicable fee needed to get what you want. You can also headhunt after proper due diligence. If you d...